Privacy Policy

Effective Date: June 26, 2025

Smoke Signals AI, LLC ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.smokesignals.ai] and when you interact with us across our services.

1. Information We Collect

We collect personal information in the following ways:

Information You Provide Directly

  • Contact Information: such as name, email address, phone number, company name, and job title.

  • Messages: information you send to us via forms, chat, email, or other communications.

Information We Collect Automatically

  • Usage Data: like IP address, browser type, pages visited, and time spent on the site.

  • Cookies & Tracking: we use cookies and similar tracking technologies to enhance your experience and for analytics.

Information from Third Parties

  • CRM & Marketing Tools: We may enrich contact information using tools such as HubSpot, Clearbit, or Apollo for sales and marketing purposes.

  • Podcast Guests or Collaborators: If you're a guest on our podcast, we may collect and use your name, company, likeness, and audio/video content with your consent.

2. How We Use Your Information

We use the collected data to:

  • Provide and improve our services

  • Communicate with you (e.g., respond to inquiries, send updates, marketing emails)

  • Customize content and experiences

  • Conduct internal research and analytics

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: including hosting platforms, email marketing tools, CRM systems, and analytics platforms (e.g., HubSpot, Google Analytics, Notion).

  • Business Partners: only when co-hosting content or events, and only with your consent.

  • Legal Requirements: if required to comply with applicable law or protect our legal rights.

4. Your Choices and Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications by clicking “unsubscribe” in our emails

  • Restrict cookies through browser settings or by using our cookie consent banner

If you’d like to exercise any of your rights, contact us at privacy@smokesignals.ai.

5. Data Security

We take appropriate security measures to protect your personal information, including encryption, secure storage, and access controls. However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

8. International Data Transfers

If you are accessing our site from outside the United States, please note that your information may be transferred to, stored, and processed in the U.S.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Smoke Signals AI, LLC
Lexington, MA
Email: privacy@smokesignals.ai